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He has implemented employee involvement, quality circles, self-managed work teams, lean operations, quality control, statistical process control and others in hundreds of organizations throughout the world. His techniques are being implemented by representatives in several countries throughout the world. His materials are in the following languages: English, French, Finnish, Swedish, Dutch, Spanish, Turkish, Norwegian and German. Don's MBA is from Santa Clara University, and he has an extensive background in industrial engineering, manufacturing, quality control, finance, industrial relations and marketing. During 1977, Don co-founded the Association for Quality and Participation (formerly the International Association of Quality Circles), and served as its president for three terms. He has also been involved in several professional and charitable organizations, has been president in some of them, and has been in a number of leadership positions with others.
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